FAQs

1. When will my order be shipped?

All orders are processed within 2–5 business days. Once your order has been shipped, you will receive a tracking number via email. Delivery usually takes 2–5 business days via FedEx Express.

2. Do you ship worldwide?

Yes, we offer worldwide shipping. No matter where you are, we’ll deliver your order safely and efficiently.

3. How can I track my order?

Once your package has been shipped, you’ll receive a tracking number via email. You can use this number to monitor your delivery status online.

4. Can I return or exchange an item?

Due to the exclusive nature of our products, we do not accept returns or exchanges unless the item is damaged or incorrect. Please contact us within 48 hours of delivery for assistance.

5. What payment methods do you accept?

We accept all major credit and debit cards. Unfortunately, PayPal is not available at this time. All payments are secured and encrypted.

6. Is the packaging discreet?

Yes. All items are packaged discreetly for your privacy. There will be no brand name or product detail visible on the outer packaging.

7. How can I contact customer service?

You can reach us via email at info@blackfashion.online or by using the chat icon located at the bottom left of our website.

8. Will sold-out items be restocked?

Some of our most popular items are restocked regularly. For updates, we recommend subscribing to our newsletter or following us on Instagram.