Refund policy

Returns

We offer a 14-day return period. You have 14 days after receiving your item to request a return.

To be eligible, the item must be in the same condition in which you received it: unworn or unused, with tags, in its original packaging, and accompanied by a receipt or other proof of purchase. Discounted and sale items may be returned when they meet these conditions.

To request a return, email info@blackfashion.online. If your return is accepted, we will provide a prepaid return shipping label and instructions. The return shipping cost is the customer's responsibility. Items sent without first requesting a return will not be accepted.

Return warehouse:
BAHCELIEVLER, ZIPKIN SK, NO:14/12
34893 ISTANBUL, TURKEY

Damaged, defective, or incorrect items

Please inspect your order when it arrives and contact us immediately if an item is defective, damaged, or incorrect so we can review the issue and make it right.

Exchanges

For the fastest exchange, request a return for the original item and place a separate order for the replacement after the return is accepted.

European Union and United Kingdom customers

Any mandatory cancellation or return rights that apply in your country remain unaffected. Where local law provides greater rights than this policy, local law applies.

Refunds

We will notify you after we receive and inspect your return. If approved, we will issue the refund to your original payment method within 5 business days. Your bank or card issuer may need additional time to post the refund.

For return questions, contact info@blackfashion.online.